Crystal Images, Inc. Crystal Glass Catalogue - about Crystal Images address and driving directions

Crystal Images, Inc.
Personalized Crystal, Glass and Marble - about Crystal Images
call 972-438-2337
Irving (Dallas County), Texas
e-mail orders@crystalimagesINC.com

ABOUT Crystal Images

WE SHIP SAME DAY for up to six items from stock. Order by noon central. NO RUSH CHARGES - EVER! Urgent orders always welcome
All prices include personalization - and up to ą10 words. Prices include engraving up to six pieces - call to price larger quantities. Sample available at our expense (credit card required)	Call to confirm inventory . All items shown as "in stock" are subject to prior sale.

WHERE?
Crystal Images, Inc. is situated in Irving, North Texas about half way between the Dallas/Fort Worth International Airport and downtown Dallas. We are directly opposite Texas Stadium in Dallas county.

Our workshop is in STADIUM OFFICE PARK on Peters Road, between the Eastbound service road of SH 183 and Grauwyler Road. We are directly behind the Days Inn Motel on SH 183. Peters Road is one street East of Loop 12.

Click here for a map and driving instructions

HOURS?
Office hours are 08.30 AM to 5.00 PM Central daily, M-F without appointment.
Most Saturdays 10-12 AM by appointment.
Call 972-438-2337 to schedule an alternative time

Call to schedule a convenient time outside those hours if required

The ship to address is:-
            Crystal Images, Inc.
           1915 Peters Rd. Suite 313
           Irving, TX 75061-3244

Click here for a map and driving instructions.

OPERATING PHILOSOPHY
To achieve your total satisfaction. by producing exquisite, perfect awards and gifts within your budget. We will supply an excellent product, at a reasonable price. On time shipment is guaranteed.
QUALITY is a way of life during production. Our most junior staff member has the right to stop production if quality issues arise
SERVICE. Our level of service will surprise you. Rush charges never apply.
PRICES are competitive, particularly when all set up, and other "up front" charges are taken into account. These charges are always disclosed up front and kept to a bare minimum, No charge is made for paper proofs or lettering.
SMALL orders are welcome.

WE ARE THE ENGRAVER! DEALING DIRECT HAS MAJOR PRICE AND FLEXIBILITY ADVANTAGES!

HISTORY
The company started operations in 1994, and now supplies over 400 wholesale and retail accounts throughout the USA as well as in the Dallas / Fort Worth metroplex, and overseas. We have a staff of six people

CAPABILITY
We are fully equipped to produce complicated logos and text, even signatures on a wide variety of crystal, marble and metal items.
Both surface and deep engraving are done on glass and crystal.
Laser engraving is offered on wood, acrylic, leather and metal items
There are over 14,000 letter styles in stock, and we take artwork generated in almost all PC based software.

SURFACE (LASER) vs DEEP ETCHING of glass
LASER "surface" etch is done by machine with a laser which creates a permanent frosted area on the surface of the glass in one step.
* The surface veneer of the glass is shattered in a micro pattern by the intense heat of the laser.
* It is the preferred method for engraving acrylic, metal and particularly wood.
* Laser etching is amazingly accurate and can reproduce very fine artwork impossible with deep etching. Halftones are possible to enhance engraving.
* Cost per item is lower on long runs, as set up time is slow but run time fast. This is ideal for long runs particularly, and where cost is important.
* Shape is critical as only flat or cylindrical items can be engraved. It is not suitable for most lead crystal due to the lower melting point of the glass.

DEEP ETCHING involves the total removal of the top layer of glass.
* it is labor intensive, as an individual stencil is glued by hand onto each item, which is then masked off with plastic.
* The item is sandblasted, washed, dried and polished.
* Irregular items can only be done by deep etching.
* Cost per item is almost the same for short and long runs, as labor is a major component.
* Line art is required. Half tones cannot be engraved.

EXPERIENCED STAFF. Our senior staff all have over ten years experience in skilled engraving techniques

RETURNS & CANCELLATION POLICY Items engraved to your specification are not returnable, as they are personalized and cannot be resold. A sample of most items is available by ground freight at no charge for you to evaluate. A credit card is required. There is no charge if the sample if returned in saleable condition for engraving, or to be restocked. A production sample is provided at no cost on all runs over six pieces An order can be cancelled up to the time engraving takes place. There is no penalty but we reserve the right to charge a restocking fee equal to the return freight and wholesaler restocking charge.
We accept these credit cards.	PAY with any major credit card or PAY securely at www.Paypal.com without disclosing your credit card information. Visit www.PayPal.com and pay to the account of *orders@crystalimagesINC.com*
Excellent Quality When you see our products and our work you will be amazed! Glass and crystal in particular are difficult to photograph. Most pictures are from our daily production. So photos on our site can't convey the true beauty of our items. They give only an indication of the object, it's shape and size.
Fantastic Selection - We have more than 5,000 items available, in addition to what is shown here. Just ask!	All price ranges - Our design staff will ensure you have a unique award or gift you will be proud to present. We offer something special from under $10 to over $500. Our set up charges are among the lowest in the industry - nothing in many cases!
Don't see what you want? Call us! E-mail us a picture of what you want. We can probably supply it faster and cheaper. Many, many other products available in all price ranges. Our online catalogue only show a very small percentage of the items available from our many suppliers.
On a Budget? No problem! Let us make suggestions based on your budget. Many products are available in multiple sizes, thicknesses, and prices. Even in acrylic or glass. Our consultant can almost always suggest similar items within budget. There are so many alternatives not shown here! We guarantee delivery to you on time, within your budget!
Get a Price Break NO penalty rush charge ever applies. NO set up charge applies for up to ten words of text or for names or /initials where a letter style is specified, and no paper proof is required. All text and names MUST be e-mailed to us. All prices include engraving /printing up to 10 words, or a name/ initials on one side. Call to confirm prices for larger quantities. All prices shown are FOB our works in Texas for up to 6 of one item. Add packing and shipping as below. There are NO surprise charges. All costs are confirmed in writing on your pre-production layout sheet.

PACKING & SHIPPING

A packing charge of $4.00 (small-up to 8") $6.00 (medium 8-15") and $8 large (over 15"), applies depending on the size of box. The charge is confirmed on your production layout.
Actual freight by UPS, FedEx or USPS is charged at cost

Lead Time on Orders

Engraved orders from stock usually ship on the next working day for fewer than six pieces.
Screened glassware and mug orders usually ship in two to three weeks (rush available).
Our "EXPRESS SHIP" one day service applies to less than six items from inventory (see green circle). There is NO rush charge.

DAYS IN TRANSIT

click here
To check the estimated delivery time
for ground transport from the Dallas area to your state:

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SITE MAP

SAMPLE AWARD WORDING

TO PLACE AN ORDER
1) simply Email us
- item required, and how many?
- date needed in hand?
- engraving and letter style required?
- if you need a draft of the artwork layout? (add $15)
- ship to address and your contact details.
CLICK to connect orders@crystalimagesINC.com

2)Then call in your payment information

Order Confirmation

You will receive an email confirming availability and guaranteed ship date on any order by return e-mail no later than the next business day.

Please call us to confirm payment details.

Please call if you do not receive confirmation and your order tracking number promptly.

Clip Art
Click here to see clip art on file

Crystal Images, Inc.
Personalized Awards and Gifts in Crystal, Glass, Marble and wood
call 972-438-2337 Fax 972-438-2338
TOLL FREE 1-866-556-0741
map and driving directions

Copyright Š page and content Crystal Images, Inc.
1997- 2008

CLICK to connect E-mail orders@crystalimagesINC.com

All prices include personalization - and up to ą10 words. Prices include engraving up to six pieces - call to price larger quantities. Sample available at our expense (credit card required)

All prices include personalization - and up to ą10 words.
Prices include engraving up to six pieces - call to price larger quantities.
Sample available at our expense (credit card required)